Shipping policy
Shipping Policy
At Ynot?, we're committed to getting your snacks to you as quickly and safely as possible.
*Order Processing*
Orders are typically processed within *1-2 business days* after they are placed.
Orders placed on weekends, public holidays, or during special promotions may require additional processing time.
Once your order has been packed and shipped, you will receive a confirmation along with tracking details.
*Shipping Locations*
We currently ship across most serviceable locations in India.
If your location is not serviceable by our delivery partners, we will contact you and issue a full refund for the affected order.
*Shipping Charges*
Shipping charges, if applicable, will be displayed at checkout before payment.
Any free shipping offers or promotional shipping discounts will be clearly communicated on the website and applied automatically where eligible.
*Estimated Delivery Time*
Delivery timelines may vary depending on your location.
Typical delivery estimates:
* Metro cities: 2-5 business days
* Non-metro cities and towns: 3-7 business days
* Remote locations: 5-10 business days
These timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
*Track Your Order*
Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
You can also track your order anytime through the *Track Your Order* page available on our website.
Simply enter your order details to view the latest shipment status and delivery updates.
Please allow up to 24 hours after dispatch for tracking information to become active.
*Incorrect Shipping Information*
Please ensure that your shipping address, contact number, and other delivery details are accurate at the time of placing your order.
Ynot? will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.
*Failed Delivery Attempts*
Our delivery partners may attempt delivery multiple times.
If delivery cannot be completed due to customer unavailability, incorrect information, refusal to accept the shipment, or other customer-related reasons, the order may be returned to us.
In such cases, additional shipping charges may apply for reshipment.
*Damaged Packages*
If your package appears visibly damaged at the time of delivery, please take photos of the package before opening it and contact us within *48 hours* of receiving the order.
We may request photographs or an unboxing video to investigate and resolve the issue.
*Delays Beyond Our Control*
While we strive to deliver every order on time, delivery timelines may be affected by circumstances beyond our control, including:
* Weather conditions
* Natural disasters
* Public holidays
* Transport disruptions
* Regional restrictions
* Courier partner delays
In such situations, we appreciate your patience and understanding.
*Contact Us*
For any shipping-related questions or concerns, please contact us at:
*Email:* info.ynotsnacks@gmail.com
We aim to respond to customer queries as quickly as possible and appreciate your patience while we review any concerns.